Frequently Asked
questions

Anyone can make a video - but there's a special alchemy to making effective content. We've proven that Hello has that special formula. It's about more than our expert technical skills, or our ability to develop and execute an innovative creative brief - our special expertise is helping brands and talent identify and lean into their individual strengths, rather than a one-size-fits-all solution.

We aim to understand your brand and the audience you want to reach out to. Then, we create bespoke pieces of content that help you achieve your marketing objectives. We're also unflinchingly honest in pursuit of our joint goal, which is to see your content and campaigns succeed. Our content is crafted with your brand’s unique identity in mind, tailoring your message to engage your target audience on a personal level.

At Hello you’ll receive the production quality of a big agency with the customer service, attention to detail and price tag of a boutique company. As a video content production company, we pride ourselves on providing our clients with the industry’s highest level of quality and production standards - check out some of our client showcases here.

When you decide to work with us, you have at your disposal a team of marketers, creatives, writers, and an incredible crew - each one intent on delivering your brand’s message through a beautiful, engaging video of the highest quality.

Get in touch today, we’d love to speak with you about creating content together.

Lots of different factors play a part in our content production pricing: style, run-time/length, and deadlines (how quickly you need it done) will all end up influencing the price of the content you would like produced. That said, an animated video usually averages anywhere between $5,000 and $10,000.

If you’d like an accurate quote for our content production service let’s chat - no pressure! Just click here and get in touch.

Our usual production cycle requires four to six weeks, but that’s dependent on the amount of stakeholders and however long it takes to integrate feedback and changes into the content.

Professionals across multiple production disciplines work on every facet of your video content project, depending on whether it includes live action, animation, or a combination of both! Including a director, scriptwriter, animators, camera operators, voice over talent, editors, audio engineers… the list goes on.

Seems like a lot, right? So, does it really take that many people to make a single video? At Hello we take a highly professional approach to creating content because that’s what it takes to put together a beautiful and effective piece of video content that is capable of elevating your brand, and setting your message apart from the rest!

Ready to get started? Get in touch with us right now and let’s discuss how this process would look specifically for you, our content production company is here to help you succeed.

Yes, of course! We can accommodate a super-fast, 3-week video production process for special projects however, do keep in mind a faster turnaround does increase the price of our video production services, to accommodate the increased production effort necessary to meet tighter deadlines.

If you’re panicking that you might have left your project to the last minute, don’t! We're here to help, so get in touch today and let’s chat about how we can help achieve your content marketing goals.

Message, storytelling, and production - either animation or live action (or both!). Those are the foundations we base our videos around.

Each stage comes with two rounds of changes (six rounds total) which you can use to provide feedback on the development of your video with each round bringing us closer to the incredible piece of video content you’re dreaming of.

If you have something else in mind, that’s cool - if you’d like more rounds of changes, maybe even unlimited rounds (why not?), or shorter turnaround times, our video production company can do that as well.

Just give us a call and find out how we can work with your schedule!

We’re super friendly, so it’s easy.

First, go to our video company's contact page and fill in the quick form. Alternatively, you can send us an email or give us a call, but the form is a great way to provide us with the really important information we need ahead of time to jumpstart the whole process and get you the answers you need ASAP.

Once that’s taken care of, we’ll get in touch within 24 hours to set up a call to talk a bit about your project – this takes roughly 30 minutes.

The initial chat allows us to find out exactly what you’re trying to achieve with your content and what you have in mind for your video, such as the intended length and the style you are after. We also talk you through our production process and discuss some details like our video company’s pricing and turnaround times.

When you give us the go-ahead, we then work out the quote and contract. We also send you a creative brief that helps you provide even more details about the project, and helps us get a better understanding of your vision.

When you approve the quote and a first 50% deposit is received, our Production Manager will reach out to kick-off production!

As far as payment, we accept bank transfers and require an upfront payment of 50% to begin production. Once your content is delivered and you are happy with your video, we’ll request the remainder of the payment.

That way, you can rest assured you are getting the perfect video you were expecting!

We all know video is king when it comes to any digital marketing strategy - being able to effectively communicate your message to your customers in a matter of seconds is invaluable when it comes to driving awareness, views, visitors, and conversions.

So, if marketing videos are so great, why settle for just one? Having multiple pieces of video content also means that you can use different videos to target distinct marketing goals, and ensure you don’t exhaust your content (and audience!).

Have more questions? Get in touch, we’d love to chat through your video content production requirements.